Shipping

Shipping Policy

For getraeren customers, the sections below set out processing, delivery, and tracking.

delivery issues at getraeren
When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@getraeren.shop or 715-890-1480. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

getraeren: returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, getraeren also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

tracking and addresses at getraeren
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

How getraeren handles delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.

What getraeren customers should know about processing and transit
Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: getraeren
Brand name: getraeren
Email: Support@getraeren.shop
Phone: 715-890-1480
Physical address: 2406 E Oklahoma Ave, Milwaukee, Wisconsin, 53207, United States